Privacy Policy
Last Updated: [2024-10-17]
Thank you for choosing [Alphasense]. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and associated EEG (electroencephalography) device.
Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
· Account Information: When you register, we collect information like your name, email address, and other details necessary for your account setup.
· Contact Information: If you contact us, we may collect your name, email address, and any other information you provide in your inquiry.
1.2 Health and Usage Data
· EEG Data: With your consent, we collect brainwave data from the EEG device during your meditation sessions to provide personalized feedback.
· Meditation Usage Data: Information on the meditation programs you engage with, duration, frequency, and other engagement data.
1.3 Device Information
· Technical Information: We may automatically collect information about your device and app usage, such as IP address, operating system, device type, and app version, which helps us optimize the app.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
· To Provide and Improve Services: Using EEG data and app usage information, we personalize and enhance your meditation experience.
· To Communicate with You: Responding to your inquiries, providing customer support, and sending important updates regarding your account and app.
· To Perform Analytics: Analyzing app usage trends to improve our features, ensure compatibility with devices, and monitor app performance.
· For Legal Compliance: Complying with applicable laws and regulations, such as data protection laws.
3. How We Share Your Information
We do not share, sell, or rent your personal data to third parties, except as outlined below:
· Service Providers: We may engage third-party vendors to provide services on our behalf, such as app analytics, customer support, and data hosting. These providers have access only to information necessary to perform these functions.
· Legal Requirements: We may disclose your information if required to do so by law, to protect our rights, or to respond to a government request.
4. Data Security
We implement industry-standard security measures to safeguard your personal information. However, please understand that no transmission of data over the internet or storage system is completely secure. We cannot guarantee the absolute security of your data.
5. Your Choices and Rights
Depending on your jurisdiction, you may have the right to:
· Access: Request access to personal information we hold about you.
· Correction: Request the correction of any inaccurate information.
· Deletion: Request the deletion of your personal information, subject to legal obligations.
· Withdraw Consent: Withdraw your consent for us to process your EEG data at any time through the app’s settings.
If you would like to exercise these rights, please contact us at [contact email].
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our app is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this document. Please review this policy periodically to stay informed about our information practices.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
· Email: [ying@alphafuture.ca]
· Address: [200-37 Richard Way SW #200 Calgary, AB T3E 7M8]
By using Alphasense, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.